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Step IN and Resolve the Issues

When the word conflict is brought up in conversation, we instinctively look towards the negative and often forget that it is a completely normal and exceedingly natural element of any work environment.   While conflict can have negative outcomes if not dealt with swiftly, it can also be channelled in a positive direction.  What is conflict? Conflict can occur in both your personal and professional life and can sneak up on…

Stepping in to the process of critical thinking

Critical thinking is one of the most important components to success in life.  Whether on a personal level or in the workplace, critical thinking can change the way you not only act, but also react to those around you and therefore dramatically impact the outcome of every situation.  It can be the fundamental difference between someone who seems to “breeze”…

What do Soft Skills have to do Confidence?

Everything! Very rarely do companies or even individuals attach much value to these extraordinarily important skills. Companies wonder why they have staff problems and individuals wonder why their lives aren’t working out as they had hoped or planned. Peggy Klaus said “Soft skills get very little respect but will make or break your career“. Perhaps one of the problems is…