Telephone Ettiquete

$29.00

The meaning of Telephone Etiquette can sometimes be difficult to describe.  It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events can become more easily managed with this great ecourse.

SKU: TEE Category:

With our Telephone Etiquette ecourse, you will begin to see how important it is to develop better telephone communication skills. By improving how you communicate on the telephone and improve basic communication skills, you will improve on almost every aspect of your career.

eCourse Objectives:

  • Recognise the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

About Us

Self Confident Women is a training and coaching organisation aimed at providing tailored solutions for the needs of women.

Our mission is to help women move forward in their life - whether it be returning to the workforce, getting that promotion or just wanting to be 'the best they can be'. George Elliot said, "It's never too late to be the person you could have been". So always remember "Your future is in great hands... Your Own!"

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Contact Us

Address
PO Box 192
Gunndedah NSW

Email
glenise@selfconfidentwomen.com.au

Phone
0418 482 450

Awards

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2015 Bronze Stevie Award for Women in Business - Best Website of the Year