Conflict Resolution

$29.00

Wherever two or more people come together, there is bound to be conflict and there will always be a need to know how to manage conflict resolution. This ecourse will give you a seven-step conflict resolution process that you can use and modify to resolve conflict disputes of any size. You will also be provided with a set of skills in solution building and find common ground.

SKU: CR Category:

In the Conflict Resolution ecourse, you will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organisation no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

eCourse Objectives:

  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques

About Us

Self Confident Women is a training and coaching organisation aimed at providing tailored solutions for the needs of women.

Our mission is to help women move forward in their life - whether it be returning to the workforce, getting that promotion or just wanting to be 'the best they can be'. George Elliot said, "It's never too late to be the person you could have been". So always remember "Your future is in great hands... Your Own!"

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Contact Us

Address
PO Box 192
Gunndedah NSW

Email
glenise@selfconfidentwomen.com.au

Phone
0418 482 450

Awards

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2015 Bronze Stevie Award for Women in Business - Best Website of the Year