Civility in the Workplace

$29.00

To address the growing problem of incivility in the work setting, this ecourse introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.

SKU: CITW Category:

To address the growing problem of incivility in the work setting, this ecourse introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behaviour, as well as different ways organizations can systematise civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.

Ecourse Objectives:

  • Define civility, understand its causes, and enumerate at least three of its behavioural indicators.
  • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  • Learn practical ways of practising workplace etiquette.
  • Learn the basic styles of conflict resolution.
  • Learn skills in diagnosing the causes of uncivil behaviour.
  • Understand the role of forgiveness and conflict resolution.
  • Understand the different elements of effective communication.
  • Learn facilitative communication skills such as listening and appreciative inquiry.
  • Learn specific interventions that can be utilised when there’s conflict in the workplace.
  • Learn a recommended procedure for systematising civil behaviour within the workplace.

About Us

Self Confident Women is a training and coaching organisation aimed at providing tailored solutions for the needs of women.

Our mission is to help women move forward in their life - whether it be returning to the workforce, getting that promotion or just wanting to be 'the best they can be'. George Elliot said, "It's never too late to be the person you could have been". So always remember "Your future is in great hands... Your Own!"

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PO Box 192
Gunndedah NSW

Email
glenise@selfconfidentwomen.com.au

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0418 482 450

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2015 Bronze Stevie Award for Women in Business - Best Website of the Year